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FAQ's & ADVICE

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TEMBO

22 Oct 2026

How should associations measure the return from outsourced event marketing?

Helen Omoh-Mensah

Agree what success means before the campaign starts. For a paid conference, that might include ticket revenue and acquisition cost. For another event, qualified attendance or member engagement may matter more.

Include agency fees and media spend when assessing costs. Track registrations through to attendance where possible, and distinguish between revenue generated and financial return. A full registration list is useful; knowing who turned up and what value they brought is more useful.

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